Support, Returns, & Policies

I want my customers to be happy with their purchases. 

If for some reason you are unhappy with your purchase, please message me within 5 days of delivery to you.

I will gladly accept returns or exchanges of physical products received back in original, unworn condition with the original packaging and receipt.  Return the item within a week of delivery to you and when the item is returned, I will inspect the item and either issue a store credit, replace the item with a different item, or refund you the price of the item.

Return shipping fees are the responsibility of the purchaser and the piece must be in original condition for the full refund.

I do not accept returns, exchanges or cancellations of digital pattern downloads. Please message me if there is a problem with your download.

For questions on an item, special orders, or returns of physical items, send me a message:

Contact Page

or by mail:

Susan Pelligra

Beaded By The Beach Studio

P.O. Box 286

Manasquan, NJ 08736